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General terms of use

Terms of use of HakuDeals services of
25/07/2022

These Terms of Use for HakuDeals Services (hereinafter the "TOS" or “Terms of Service”) govern your use of the HakuDeals services (as defined in Section I of these TOS) which are accessible through the website at the URL https://HakuDeals.com/ (hereinafter the "Website") and through the HakuDeals extension (downloadable at the URL https://HakuDeals.com/free-download as well as through dedicated mobile applications for tablets and smartphones and desktop applications, downloadable at the URL https://HakuDeals.com/mobile-applications) published and hosted by the IDEARKA Group S.L., formerly FYTRONO S.L.

Any use of HakuDeals services by any person (hereinafter "User" or "HakuDeals Member") is subject to the rules and conditions set forth in these Terms of Service and the Privacy Policy accessible through the following link: info@HakuDeals.com. The Privacy Policy sets out the reasons and methods for processing personal data relating to the User, as well as the options available to the User to control the use of such data and the rights he or she has over it.

The use of HakuDeals services constitutes the User's acceptance of the Terms of Service in force at the time of connection. Any User who does not wish to adhere to the Terms of Service and the Privacy Policy in force at the time of login, in their entirety, must refrain from using HakuDeals services.

The Terms of Service and the applicable Privacy Policy are those in force at the time of the User's connection and use of the HakuDeals services.

HakuDeals informs Users that the Terms of Service and the Privacy Policy may be modified at any time. HakuDeals will notify Users by email of each new version of the Terms of Service and will ask Users to validate them before continuing to use the Service. HakuDeals will make every effort to ensure that these Terms of Service and the Privacy Policy are present on the Services at all times, without prejudice to the possible unavailability of the Services.

The use of HakuDeals services (hereinafter also referred to as "Services") is subject to compliance with the terms of service, as well as compliance, where applicable, with the licenses for use of the HakuDeals extension or the HakuDeals mobile or desktop application, or with the special terms and conditions specific to certain offers.

The user can print, download and save the CDS.

Prior versions of these TOS may be sent upon request to the following address: info@HakuDeals.com .

I. NATURE OF HAKUDEALS SERVICES

HakuDeals offers access to cashback services, promo codes, and notification deposits at HakuDeals' Business Partners (the "Services").

HakuDeals services are free access services, excluding connection fees.

HakuDeals remains solely responsible for the decision of the services available online, as well as for all terms and conditions of their provision.

In this regard, the User cannot assert any claim or damage due to the modification or deletion of a Service.

II. CONDITIONS OF ACCESS TO HAKUDEALS SERVICES

II.1 The HakuDeals Member Account

II. 1.1 Creating a HakuDeals Member Account

Please be advised that access to and use of the HakuDeals Services is restricted to Users who have created a HakuDeals Member Account.

The creation of a HakuDeals Member Account involves the communication to HakuDeals by the User of certain personal data concerning him/her, such as: title, surname, first name, personal email address, etc. The User is informed that the refusal to communicate certain data identified as mandatory during the registration process will not allow him/her to create his/her HakuDeals Member Account and use the associated Services.

In the context of registration, the User undertakes to provide HakuDeals with only accurate, complete, reliable, up-to-date and truthful information and to keep it up-to-date. The User shall be liable for any failure, error, omission or lack of updating.

The HakuDeals Member Account is personal and unique for all platforms and applications on which the services can be accessed (computer, tablet, smartphone). The User therefore undertakes to create only one HakuDeals Member Account, to keep his or her identification elements in the strictest confidentiality and, consequently, not to communicate them to a third party. In any case, the user, holder of the HakuDeals Member Account, remains responsible for the use of his or her account and for the consequences of any misappropriation or fraudulent use of his or her identification elements.

Registration as a HakuDeals Member is open to any natural person of legal age, and is limited to one HakuDeals Member Account per person.

Creating a HakuDeals Member Account is free and can be done through the site, HakuDeals browser extensions or add-ons, or HakuDeals mobile or desktop applications.

The user also has the option to register as a HakuDeals Member using Google connect, Facebook connect or Apple Sign in if he or she has a Google, Facebook or Apple account.

It is specified that the access modes may vary depending on the versions of the Services and the User's terminals.

In the context of registration, the User undertakes not to use any data or information that is defamatory, offensive, illicit, erroneous, falsified or prejudicial to public order, morality and/or the rights of third parties. In such case, HakuDeals reserves the right to deactivate or delete the HakuDeals Member Account.

As soon as the User logs into his/her HakuDeals Member Account, he/she will be able to enter additional information about himself/herself in the "Profile" section. This information is optional, but it helps limit the risk of fraud and usurpation of the HakuDeals Member Account.

The User may modify and update all this information at any time by logging into his/her HakuDeals Member Account on the Site, in the "Profile" section, or

by contacting Customer Service at the following address info@HakuDeals.com.

User registration as a Member of HakuDeals becomes effective after clicking the registration validation button on the registration page.

II. 1.2 Securing the HakuDeals Member Account

HakuDeals has established an authentication system that consists of associating the password with the telephone number provided by the HakuDeals member when opening their account.

The password and phone number will be used to secure claims from HakuDeals members.

Thus, for each claim, an activation code will be sent either by email to the email address provided, by SMS or by voice message to the HakuDeals Member's phone number provided. Upon receiving the activation code, the HakuDeals Member will enter his/her password and confirm his/her claim to HakuDeals by entering the activation code. After validation using this code, a confirmation email will be sent to the email address listed in the HakuDeals Member Account.

This step is essential for the validation of claims.

In order to secure the HakuDeals Member Account and the payment of funds, the user must notify HakuDeals of any change in telephone number, either by accessing his/her HakuDeals Member Account on the Website, in the "Profile" section or by contacting Customer Service at info@HakuDeals.com.

HakuDeals undertakes not to use the HakuDeals Member's telephone number for commercial prospecting purposes or to communicate it to third parties, except under a legal obligation.

To claim their validated HakuDeals earnings, HakuDeals members must complete the following steps:

Log in to your HakuDeals Member Account; Click on the "My Personal Information" category; Enter your first name, last name, mobile phone number or landline number; Click on the "I verify my information" link; Verify the data and click on the "Get my code" button;

Enter the code received by email, SMS or voice message (the HakuDeals member has a few minutes to enter it).

II.1.3. Deletion of HakuDeals Member Account

II.1.3.1 Deletion at the initiative of the HakuDeals Member

HakuDeals Member may terminate his/her membership in HakuDeals at any time and have his/her HakuDeals Member Account deleted by opening a request to Customer Service, via his/her HakuDeals account or by contacting Customer Service at info@HakuDeals.com.

If on the day of the request for deletion of the HakuDeals Member Account, the balance of the HakuDeals Member Account reaches the minimum amount of 20 Euros, the HakuDeals Member may obtain payment in accordance with the terms and conditions set forth in these Terms of Service.

If on the day of the request for deletion of the HakuDeals Member Account, the balance of the HakuDeals Member Account is less than the amount of 20 euros, this amount will be permanently lost.

II.1.3.2 Deletion of a HakuDeals Member Account considered inactive

Failure to access your HakuDeals Member Account (via the HakuDeals Site, HakuDeals Extension, or HakuDeals Desktop or Mobile Applications) For an uninterrupted period of three years, HakuDeals will send an email to the HakuDeals Member, at the email address provided in your HakuDeals Member Account, informing you that if you do not access your HakuDeals Member Account within one month, your HakuDeals Member Account will be deleted and any existing balance will be permanently forfeited.

Accessing your HakuDeals Member Account within one month of this email being sent will not result in deletion of your account and your current balance will be maintained.

II.1.3.3.Deletion of a HakuDeals Member Account due to breach of contract and/or grievance of the HakuDeals member

II.1.3.3.1. HakuDeals may terminate any HakuDeals Member Account without notice under the following circumstances:

  • i) Failure to comply with these terms of service;
  • ii) Fraudulent use of the HakuDeals Member Account, including but not limited to (but not limited to):
    • Attempt to obtain a refund commission for ineligible orders (not exhaustive: cancelled orders, orders not paid in full or in part, orders that do not comply with the terms and conditions of the partnership between HakuDeals and the Merchant Partners, etc.);
    • the use of robots or automated computer programs; the use of the HakuDeals Services that interferes with the proper functioning of the Services; self-sponsorship, i.e. the creation by the same HakuDeals Member of two HakuDeals Member accounts, with one of them sponsoring the other (see Article III.1.5). Repeated attempts to obtain a bonus amount or cash back for a new customer (for a given merchant, this bonus amount or cash back for a new customer can only be charged once for each HakuDeals Member Account or household).
  • iii) Hijacking of the HakuDeals Site or its brand: in particular (and without this list being exhaustive) the total or partial removal of the Site, the use of "frames" referring to the Site, the use of paid references of the "HakuDeals" brand (SEA or any paid link) for the purpose of generating sponsorships, and any other fraudulent manoeuvre.
  • iv) Make defamatory, offensive, libelous or slanderous statements, in public or private, against HakuDeals and its employees.
  • v) Any act or legal fact that is detrimental to the interests of HakuDeals or that damages or harms the image of HakuDeals.

II.1.3.3.2. The HakuDeals Member will no longer be able to use the HakuDeals services and his/her HakuDeals Member Account will be deleted.

HakuDeals will notify the HakuDeals Member, by email, of the deletion of his or her HakuDeals Member Account.

HakuDeals will cancel any balance that may exist and will not proceed with the payment of any funds.

In any case, HakuDeals reserves the right to take legal action against the HakuDeals member.

II.2 Required configurations

II.2.1. Access to HakuDeals services via a personal computer or smartphone

To access the HakuDeals Services, the user must have a computer or smartphone with the following minimum recommended configuration:

Broadband Internet connection; Settings: Cookies and JavaScript enabled.

HakuDeals services are optimized to work under the most common browsers such as Google Chrome, Mozilla Firefox, Microsoft Edge and Opera.

Any browser extension, software or PC or smartphone setting that prevents ad tracking must be disabled before using the HakuDeals Services (including but not limited to Adblock and derivatives, some anti-virus software). In the event of total or partial incompatibility with the User's browser (whether commercially licensed or open source), it is the User's sole responsibility to install a compatible browser or configure the User's personal computer, smartphone or web browser to access and use all the features of the HakuDeals Services.

II.2.2. Access to HakuDeals services through a dedicated application for tablets or mobile phones

The user is invited to contact the manufacturer and/or distributor to find out the technical specifications and any changes to their terminal.

In any case, the download and installation of the HakuDeals application is subject to the prior acceptance by the User of the specific terms and conditions of use of the manufacturer of his/her equipment. HakuDeals is in no way responsible for this.

Furthermore, the User is informed that, depending on his/her connection method and subscription with his/her mobile operator, the use of the HakuDeals Services may be subject to specific subscriptions and/or may incur costs or surcharges (operator options, bandwidth charges or restrictions, etc.). It is the User's responsibility to read all the terms and conditions of access and to contract the necessary subscriptions or options with his/her operator. In any case, HakuDeals will not be responsible for any fees, costs or subscriptions that may arise from the User's access to the HakuDeals Services.

The user can also access part of the HakuDeals services by downloading a dedicated application for tablets or compatible mobile phones from the App Store (iOS) or Google Play (Android) only.

II. 3. HakuDeals Beta Testing

You have the opportunity to become a beta tester for HakuDeals, meaning you can have access to exclusively test private trial versions of our mobile apps.

By joining our testing program, you agree to abide by the following conditions:

  •  With these tests we aim to improve the quality of our product. You agree to make every effort to send us any bugs found, your comments and requests for adding features.

  • You agree that beta versions of HakuDeals are sometimes less stable or perform poorly compared to publicly available versions.

  • You agree to access HakuDeals beta versions subject to a strict confidentiality agreement and not to disclose any information about such versions, including, but not limited to, online or offline published articles, blogs or social media posts.

II. 3 Compliance with technical limitations

HakuDeals may, in the interest of the management and proper functioning of the HakuDeals Services, define limitations, in particular technical ones, which the User accepts and undertakes to respect.

Thus, HakuDeals may, without the need to provide any prior information to the user, be taken to:

Limit the size or number of content that can be viewed; Limit the duration of access to free content; Discretionary removal of content; Develop and/or remove certain tools or features of the HakuDeals Services;

 

III. OPERATION OF HAKUDEALS SERVICES

III.1 The refund service

Registration as a HakuDeals Member entitles the HakuDeals Member (or his/her sponsor(s)) to a commission on purchases made by the HakuDeals Member.

HakuDeals (or its sponsor(s)) to HakuDeals Business Partners, through the HakuDeals Website or HakuDeals Extension or HakuDeals Mobile Application, and subject to the terms and conditions set forth below.

III.1.1. Who are HakuDeals' business partners?

HakuDeals Business Partners are those with whom HakuDeals has, directly or indirectly, an agreement and from whom HakuDeals Members may pay a commission on purchases made by HakuDeals Members.

The list of HakuDeals Merchant Partners is available at any time on the HakuDeals website https://HakuDeals.com/brands. Only this list is reliable.

For each of them, a Partner Merchant Sheet (hereinafter the Partner Merchant Sheet) is posted online on the HakuDeals Site, containing a brief description of the latter, the proposed redemption commission and the promotional codes specifying their conditions of validity and use.

HakuDeals is free to change, at its discretion, the list of Business Partners as well as the terms and conditions of the partnerships.

III.1.2. Commissions

The commission offered by HakuDeals for each business partner is expressed in value and in euros (for example, 5 euros) or as a percentage and is based on the purchase amount, excluding taxes and shipping costs (for example, 5%).

The amount and terms of the commission will vary from merchant to merchant and are listed on the HakuDeals site in the merchant partner form, as well as in the HakuDeals extension and in the HakuDeals mobile or desktop applications.

However, it is specified that the information regarding the commission when using the Services is the one in force on the Site. Thus, the amount or rate of the commission will be the one in force at the time of completion of the order with the Merchant Partner in question, as it appears on the HakuDeals Site.

III.1.3. Conditions for granting commissions

III.1.3.1. Access and technical conditions

III.1.3.1.1. Subject to compliance with the conditions set forth in these Terms of Service, the HakuDeals member may earn a commission by making a purchase from one of the business partners, provided that he/she has registered:

Whether through the HakuDeals site

  • by logging into your HakuDeals Member Account on the HakuDeals website; - by accessing the business partner file via the directory;
  • by clicking the "Activate Cashback" link and then making the purchase.

This operation must be carried out for each planned purchase.

Whether through the HakuDeals extension

  • by checking the connection to HakuDeals via the HakuDeals extension or, if necessary, by logging into your HakuDeals Member Account
  • using the HakuDeals extension directory to go to a trading partner;

In case of multiple purchases on the same day, for each of them, it is advisable to use the directory to go to the Partner Merchant and click on the "Activate cashback" link. This procedure is necessary so that the system can take into account each purchase.

Whether through the HakuDeals mobile app

  • by checking the connection to HakuDeals via the HakuDeals mobile application and, if necessary, by logging into your HakuDeals Member Account;
  • searching for business partner through mobile application;
  • by clicking the “Activate Cashback” button on the HakuDeals mobile app page dedicated to the merchant partner.

III.1.3.1.2. The following technical conditions must be met for the commission to be granted:

Access the Business Partner Site through the HakuDeals Site, HakuDeals Extension, or HakuDeals Mobile Application only by first accessing your HakuDeals Business Partner Account (as applicable on the Site, HakuDeals Extension, or Mobile Application);

Please accept cookies and do not use an ad blocking system.

A cookie is a file, temporarily stored on your computer, that allows the business partner to record your sale and ensure that it was made via the website, the HakuDeals extension or the HakuDeals mobile application.

The cookie used by HakuDeals may be a cookie served by HakuDeals, or by a merchant partner, an affiliate platform, or any other solution used by the merchant partner to identify that purchases are made through HakuDeals services.

It is therefore essential that your browser is set to accept cookies without limiting them. Otherwise, the HakuDeals commission would be denied. HakuDeals Services are not compatible with programs or extensions that block ads or cookies.

Please do not use "private browsing" modes or any other similar system offered by browsers. HakuDeals services are not always compatible with merchant partners' mobile sites or applications: only the HakuDeals mobile application can be used to earn a commission on a purchase made through a smartphone or tablet.

Failure to comply with these terms will result in the commission not appearing in your HakuDeals Member Account or may appear as "rejected".

III.1.3.2. Other conditions necessary for the granting of a commission

To be eligible for a commission, in addition to the conditions set out in II.1.3.1, the following must be met:

Please do not browse other websites when placing an order (including sites offering discount coupons, search engines, price comparison sites, cashback sites, etc.). Please do not use with the business partner for the same order: a promotional code not provided by HakuDeals, an exclusive personalized offer received by email, post or discount voucher, for the same order.

Do not use with the Merchant Partner for the same order: services that compete with or are similar to the HakuDeals Services: cashback services, coupon or promotional services, referral services that are paid in cash or through a points system.

HakuDeals services cannot be combined with the loyalty schemes of commercial partners. It is specified that payments by vouchers (obtained, in particular, on private sales or group buying sites), promotional offers received by email, post or any other means, as well as credit notes, do not qualify for cashback.

Pay for the entire order and not have cancelled it (in whole or in part). Respect the terms and conditions of the business partner in question, including payment as they appear on their business partner form on the HakuDeals site. Provide HakuDeals with proof of purchase, if applicable: invoices from the business partner that would be requested to definitively validate the commission.

Failure to comply with these conditions will result in the commission not appearing in the HakuDeals Member Account or appearing as "rejected".

III.1.3.3. Review by the Commission

The commission will be taken into account when the order is finalized at the trading partner and will then appear in the partner's HakuDeals account.

Unless otherwise specified in the Merchant Partner form, the commission will only be definitively acquired by the HakuDeals Member if the relevant order has become final, has been executed and has been paid in full (product delivered, no return or exercise of the right of withdrawal, etc.).

Until the Business Partner has confirmed the finality of the order and/or payment, the relevant commission will appear as "pending" in the relevant HakuDeals Partner Account. This status is temporary. It allows the Business Partner to verify that the purchase has been completed as required.

Once the Business Partner confirms the order's finality and payment, the commission will appear as "Validated" and will be credited to the HakuDeals Member Account. This confirmation can take place between 1 and 4 months after all conditions for commission validation are met.

The commission will appear as "Declined" if the order or payment is not fulfilled (for example: a cancellation by the HakuDeals Member or Merchant Partner) or if the commission is the result of a fraud attempt.

If the HakuDeals Member considers that the refusal to grant the commission is not justified, he/she may contact Customer Service via his/her HakuDeals Account.

If necessary, Customer Service may ask you to provide supporting documents to process your request. Upon receipt of proof of purchase from the business partner through the HakuDeals service and after verification with the affiliate platform and the business partner, Customer Service will

will decide on a possible full or partial refund of the money back not received...

III.1.4. HakuDeals Verifications

For the security of HakuDeals members, in order to combat fraud, HakuDeals may request proof of order, purchase, delivery or a copy of the invoice or debit slip corresponding to the order giving rise to the commission.

III.1.5. Patronage

It is possible to sponsor godchildren through your HakuDeals Member Account and thus receive a commission equivalent to 10% (ten percent) of the amount of commissions with "accepted" status received by each of your godchildren.

A HakuDeals member can have an unlimited number of sponsors. For the sponsorship to be effective, it is necessary that:

the sponsored person registers as a HakuDeals Member in accordance with these Terms and Conditions of Use; the referred person indicates - at the time of registration as a HakuDeals Member - the email address of the HakuDeals Member who has sponsored him or her or clicks on the link contained in the sponsorship email received, verifying that the fields relating to the sponsor are duly and correctly filled out.

Once the referred HakuDeals Member registers as a HakuDeals Member, the sponsoring HakuDeals Member will receive a commission equal to 10% of the amount of each commission received by the referred HakuDeals Member with "Validated" status, until such time as the HakuDeals Member Account of the referred HakuDeals Member is deleted for any reason.

The commission status of the sponsoring HakuDeals member is directly dependent on the commission status of the sponsoring HakuDeals member. If a commission is not awarded to a referring HakuDeals member, the corresponding commission for their sponsoring HakuDeals member will be cancelled.

For confidentiality reasons, the sponsoring HakuDeals member will not have any information about the order placed by their sponsoring HakuDeals member, except for their commission amount.

A HakuDeals Member is not permitted to sponsor himself/herself. The creation of one or more HakuDeals Referring Member accounts by a HakuDeals Member

HakuDeals constitutes fraud on the HakuDeals Services and a violation of these General Terms. HakuDeals will delete the Referring Member's HakuDeals account and reserves the right to delete the HakuDeals Member Account as well.

III.1.6. The use of promotional codes and good deals

For some Merchant Partners, there are promo codes and good plans offered by Merchant Partners that can be combined with HakuDeals commission.

These codes and vouchers are issued by the Merchant Partners. Therefore, HakuDeals cannot be held responsible for any difficulties related to the use of the promotional code or the good plan.

If a promotional code or a good plan is not usable, after informing the Merchant, HakuDeals will contact the Merchant Partner in question, without any guarantee of results.

Subject to compliance with their conditions of validity and use, and unless otherwise specified, these promotional codes and good offers, expressly mentioned by HakuDeals in its Services, may be accumulated with the commission proposed for the Commercial Partner in question.

However, any other third-party promotional codes not relayed by HakuDeals, and any exclusive personalized offers from Business Partners, are not compatible with HakuDeals Services and their use will prevent commissions from being awarded.

III.1.7 Obtaining payment of the balance of the HakuDeals Member Account

As soon as the balance of the HakuDeals Member Account reaches a minimum of 20 euros (validated commissions only), payment can be requested via the HakuDeals Member Account, "My payment requests" section, by logging in to the HakuDeals Site or the HakuDeals mobile application.

There is, at the moment, only one possible payment method:

Payment by bank transfer (not available for transfers outside the SEPA zone and savings accounts and savings books for young people):

Only the full balance of the HakuDeals Member Account can be requested for payment: a partial payment cannot be considered for a bank transfer.

Bank details (IBAN and BIC) must be provided. The information collected is strictly confidential and will only be used for the payment of the balance of the HakuDeals Member Account.

For security reasons, you will be asked to re-enter your HakuDeals Member Account password and verify/complete your identity information.

An activation code will be sent to the email address or phone number provided during the security process of the HakuDeals Member Account. After validation using this code, a confirmation email will be sent to the email address provided in the HakuDeals Member Account. If the activation code that will be sent to the HakuDeals member to validate the payment is not entered, the payment will not be processed.

Cancellation of the payment request is possible as long as it has not been validated by HakuDeals. To do so, go to the "My payment requests" section and click on the "Cancel" link associated with the payment request in question.

Once a HakuDeals member receives more than 1200 Euros from HakuDeals as cash earnings (any type of payment: bank transfer, PayPal transfer, gift vouchers), during a calendar year (01/01/N to 31/12/N), they must declare them to the Spanish Treasury.

III.1.8.Payment terms

For payments by bank transfer or Paypal, two situations must be distinguished:

If the payment request is submitted between Monday and Thursday before midnight:

The transfer will be made by HakuDeals on the following Monday, between 4 and 7 days after the payment request (excluding holidays).

If the payment request is made between Friday and Sunday:

The transfer will be made on Monday in eight, that is, between 8 and 10 days after the application is submitted (excluding holidays).

Provided all necessary information has been provided, once the transfer has been validated by HakuDeals, the winnings will be credited to the designated bank account or PayPal account within two to five business days (depending on the processing times of the banking institutions and PayPal).

In the case of payments by Gift Certificate, the Gift Certificate will be sent to the email address provided in your HakuDeals Member Account on the first business day following the request.

The deadlines mentioned in this article are indicative and, in any case, HakuDeals cannot be held responsible for delays or non-payments that may be attributable to the HakuDeals Member or to third parties, in particular to banking institutions or PayPal.

IV. Opinions

HakuDeals members have the ability to submit reviews about partner merchants as long as they are related to purchases made at those partner merchants.

These notices will be reviewed by HakuDeals staff and may, based on their eligibility according to the criteria set forth below, be selected and posted on the HakuDeals website or any other HakuDeals site.

For the publication of his notice, the HakuDeals Member will be remunerated under the conditions established in article IV..3 of these Terms and Conditions of Use.

IV.1 Eligibility of notifications

In order to be published by HakuDeals, notifications must meet the following conditions:

  • are between 180 and 500 characters long;
  • be written in Spanish or French, using correct spelling and grammar;

  • relate to a business partner HakuDeals, to the exclusion of all other matters;

  • be sincere, loyal and reflect a personal experience with the Business Partner, to the exclusion of all others;

  • refer to a recent purchasing experience of less than one year with the trading partner;

  • contain appropriate, justified, precise, pertinent, detailed and clear information;

  • be written by you and not from any other source;

  • not to involve a business partner with whom the HakuDeals member or a member of his/her family is personally or professionally related. To avoid a conflict of interest or a questioning of the objectivity of the opinion, the HakuDeals member certifies that neither he/she nor a member of his/her family is employed by the business partner, has any relationship with an employee of the business partner, or has any business relationship with the business partner or any of its competitors;

  • not having been remunerated directly or indirectly by the Business Partner or one of its competitors or having been the subject of any compensation;

  • must not be of a commercial or advertising nature;

  • In particular, the notice must not contain any commercial or advertising links;

  • They do not refer to religious or political opinions;

  • not be vulgar, obscene, offensive, defamatory, abusive, insulting, degrading, threatening, violent, hateful, racist, xenophobic, pornographic, infringe personal or property rights, infringe the intellectual property rights of third parties or be contrary to morality and public order; it will be offered to HakuDeals exclusively and will not be reused by you on third party sites.

HakuDeals may also withdraw the notification and cancel the payment in the following cases:

  • the notice was paid;

  • The notification is a copy of a notification from another HakuDeals member

  • The notification is a copy of a notification from a HakuDeals Member who has created multiple profiles to review the same Merchant Partner multiple times.

In the event that a review is rejected during moderation by HakuDeals, the HakuDeals Member is automatically notified of the reason(s) for the rejection in order to make the necessary changes for future validation.

HakuDeals may at any time request information from the HakuDeals Member regarding the advertisements posted and must be able to demonstrate the completion of a purchase from the relevant Partner Merchant during the twelve months preceding the submission of the notice.

Subject to the above terms and conditions, the HakuDeals team may decide to select the notice, moderate it and publish it on the HakuDeals website or any other website owned by the HakuDeals team.

IV.2 Use of the notification by HakuDeals - Assignment of rights

The HakuDeals Member grants HakuDeals, free of charge and exclusively, the intellectual property rights (right of reproduction, representation and adaptation) relating to the advertisement, for commercial, advertising and non-commercial purposes, in all current and future media for the entire world and for the legal duration of the protection of the author's property rights that would correspond to it.

IV.3 Remuneration for advice

Subject to compliance with the above-mentioned conditions (in particular articles 4.1 and 4.2 of these General Conditions of Use), advertisements are remunerated within the limit of one advertisement per business partner.

Therefore, the number of ads a HakuDeals member can post for each trading partner is unlimited, but only the first ad given by each trading partner is paid.

The publication of a notice that complies with this TOS will be remunerated up to 20 euro cents (within the limit of one notice per trading partner).

V. Conduct and Complaints of HakuDeals Members

V.1 Behavior of HakuDeals members

HakuDeals offers services that allow you to make low-cost purchases on the websites of business partners. HakuDeals expects HakuDeals members to behave reasonably, in particular with regard to:

  •  the use of all HakuDeals services;

  •  writing reviews about business partners;

  • Claims relating to the Cashback Service can only be made if the HakuDeals Services have been used in accordance with these General Terms and Conditions and the ordering procedure has been followed.

V.2 Claims

For any complaints, you can send an email to HakuDeals Customer Service at the following address: service-client@HakuDeals.com, with a detailed description of your complaint (problem encountered, account involved, circumstances, date, etc.) or you can request assistance from your HakuDeals Member Account and the "Customer Service" section.

V.3. Report illegal content

If you notice the presence on our Site or in our Services of content that is clearly illegal or contentious, or that does not comply with these TAS, it must be reported to the following address: info@HakuDeals.com.

In order to follow up on the alert, the following elements must be communicated:

  • Last name, first name, postal and email address

  • the URL at which obviously illegal or contentious content can be accessed

  • A description of the content and the reasons justifying the manifestly unlawful or contentious nature of the content.

Any complaint that is abusive or intended to harm a third party will compromise the responsibility of its author and may give rise to legal proceedings against him/her.

VI. Availability of services

Use of the HakuDeals Services requires possession of a computer or mobile device on which the HakuDeals mobile application is installed and used, as well as Internet access.

All costs related to such equipment and access will be borne by the HakuDeals Member.

Users are reminded that HakuDeals services are provided free of charge. As such, HakuDeals is only obliged to use best efforts with respect to the provision of HakuDeals services to users.

In any case, HakuDeals will not be bound by any obligation of result or minimum availability of the HakuDeals Services.

HakuDeals may therefore freely and at any time, at its discretion, interrupt direct or indirect access to the HakuDeals Services, for any reason, in particular for technical reasons (such as maintenance, updates, etc.), without prior notice or information to Users.

HakuDeals is in no way responsible for the consequences of these interruptions or unavailability, whether with respect to users or any third party.

For this reason, HakuDeals shall not be liable in the event of unavailability and/or malfunction and/or breakdowns that occur in electronic communications and mobile radiocommunications networks that limit or prevent access to all or part of the HakuDeals Services (for example, network congestion, failure of Internet service providers, power failures, software or hardware malfunctions, etc.), nor shall it be liable for any loss or damage arising from such unavailability and/or malfunction), failure of electrical networks, unavailability of the Merchant Partners' sites, and events that constitute a case of force majeure within the meaning of article 45 of the Spanish Civil Code.

HakuDeals cannot be held liable for any direct or indirect damages resulting from the presence of malicious software or any other external intrusion.

HakuDeals does not guarantee the correct functioning of the Services in the event of concomitant use by the User/Member of the HakuDeals Services and programs or extensions, such as firewalls, proxies, VPNs, ad blockers and, more generally, any other system that blocks, limits or alters access to the HakuDeals Site, the sites of Business Partners or the HakuDeals mobile applications.

It is the user's responsibility to ensure that their hardware and software do not interrupt or interfere with the HakuDeals Services.

The user declares to be informed and acknowledges that the transmission of data on electronic communication networks and mobile radiocommunications (fixed and mobile Internet) is subject to technical limitations that are not under the control and responsibility of HakuDeals and that may entail certain risks, and that in particular:

  • The reliability of transmissions and their confidentiality, if any, cannot be fully guaranteed;
  • Network saturation problems may arise, making access to the network difficult or even impossible;

  • Intrusions/viruses may affect the operation of all or part of the HakuDeals Services, but may also damage the User's computer equipment;

In general terms, HakuDeals is not responsible for all offers, information consulted or transactions carried out, or for the availability of services on the Merchant Partners' sites; the Merchant Partners remain solely responsible in this regard.

Accordingly, any user who accesses the offers of the Commercial Partners in the HakuDeals Services will be subject exclusively to the terms and conditions of use of said service; terms and conditions that he or she must read and accept.

VII. Responsibility

HakuDeals will endeavor to provide current and correct information and data, including prices, about the products or services presented on its Site. However, since this information and data is provided by business partners, HakuDeals cannot guarantee its accuracy or completeness.

In the event of any differences between the information displayed on the HakuDeals website and the information displayed on the Business Partner's website, only the information and quantities displayed on the Business Partner's website shall prevail.

HakuDeals is not a party to the sales contract between Merchant Partners and HakuDeals Members. Consequently, HakuDeals is not responsible for the quality and safety of the products and services, accessories related to the sales contract, non-conformity of the product or service with the description of the sales offer, errors, inaccuracies, omissions, misleading claims, correct execution of the sales contract, non-delivery.

In general, HakuDeals is not responsible for all offers, information consulted or transactions made on the Merchant Partners' sites or for the availability of services; Merchants remain solely responsible for them.

Consequently, any user who accesses the offers of the Commercial Partners of the HakuDeals Services will be subject exclusively to the terms and conditions of use of said service; terms and conditions that must be read and accepted beforehand.

HakuDeals is not responsible for any fraudulent use of the user's username and password by third parties.

VIII. Protection of personal data

Personal data is collected on the HakuDeals Site (or through the HakuDeals extension or HakuDeals mobile applications) by HakuDeals in order to, among other things, enable the User to have a HakuDeals Member Account and to access the HakuDeals Services.

Certain personal data is essential for the creation and operation of the HakuDeals Member Account and is identified as such. Failure to provide this mandatory information will prevent the creation of the HakuDeals Member Account and its use. Other requested personal data is optional unless otherwise stated.

In addition, the use of HakuDeals services requires prior acceptance of certain functional cookies. To learn more about HakuDeals cookies, you can consult our cookie policy: https://fr.HakuDeals.com/politique-de-cookies.

We will undertake to implement appropriate means to prevent any breach of the integrity and confidentiality of the personal data processed.

However, the security, confidentiality or integrity of data transmitted over the Internet cannot be guaranteed due to the hazards of electronic communications and mobile radio networks.

To learn more about the protection of your personal data and the rights you have over this data, please consult our Privacy Policy: https://en.HakuDeals.com/privacy

HakuDeals is not responsible for any loss, disclosure to third parties or fraudulent use of your access credentials that is not attributable to HakuDeals.

VIII.1 Legal Mentions

Company Name: Idearka S.L.
Address: Calle Poeta Joan Margall N°60
9th Floor, Unit 8
28020 Madrid
Spain
VAT Number: ESB44911725
Contact: info@hakudeals.com
Hosting: Webempresa Europa S.L.
Address: C/ Almagro 11 6º 7ª 1
28010 Madrid
Spain
Contact: legal@webempresa.com
IX. Intellectual property

IX.1. Content of HakuDeals

All elements of the HakuDeals Site, the HakuDeals extension and the HakuDeals mobile applications (including but not limited to: trademarks, the form of texts, drawings, images, logos, icons, sound recordings, downloadable documents, interfaces, coding, software) are the exclusive property of HakuDeals or its content providers and are

protected by the provisions of the Intellectual Property Code and the international conventions applicable to intellectual property rights.

Any reproduction, representation, adaptation, in whole or in part, as well as the downloading and transfer, by any means, of all or part of this content without the prior written authorization of HakuDeals and the other rights holders is strictly prohibited.

IX.2. HakuDeals Sponsored Links Policy

IX.2.1. Use of URL e.g.HakuDeals.com or HakuDeals.com

Using the URL <HakuDeals.com> or any other URL that refers to the HakuDeals website as a URL displayed in paid advertising campaigns (in search engines) is not permitted.

Reproduction or imitation of the HakuDeals trademark in a subdomain (such as www.HakuDeals.mywebsite.com) or subfolder (such as www.mywebsite.com/HakuDeals) of the displayed URL is prohibited.

IX.2.2. "HakuDeals" Protected Keyword Policy

Bidding on the terms of the HakuDeals trademark and all of its variations and misspellings derived therefrom, including (without limitation): HakuDeals.es, HakuDeals.com, iGral.com, iGrall are not authorized.

Bidding on variations of these terms preceded or followed by a brand or product name is also prohibited without the express prior permission of HakuDeals.

X. Divisibility of clauses

If one or more provisions of these general conditions of use are deemed invalid, unenforceable, void or illegal, the remaining provisions will remain in force.

XI. Miscellany

In general, HakuDeals reserves the right to take legal action against the user in the event that the user fails to comply with his/her obligations under these terms of service.

In particular, to respond to any request or requirement from a judicial or administrative authority or from third parties alleging the violation of their rights in relation to the use of the Services.

Furthermore, and in general, the User guarantees HakuDeals against any recourse or action and its possible financial consequences by any person, based on or resulting directly or indirectly from his/her actions, or derived from the use of the Services by the User, as well as against any violation of these TOS or of the legislative and regulatory provisions in force, and in this sense HakuDeals is exempt from any recourse, including litigation, that may arise therefrom.

XII. Applicable law

The HakuDeals Site and the HakuDeals Services have been designed and implemented under Spanish law.

Its use is also subject to Spanish law.

These General Conditions of Use are governed by Spanish law and any dispute relating to the validity, interpretation, execution or termination of the TOS shall be subject to the competent Spanish jurisdiction. to the competent Spanish jurisdiction.

If the HakuDeals Site or HakuDeals Services do not comply with the applicable laws of the country from which the HakuDeals Member accesses the HakuDeals Site or HakuDeals Services, the HakuDeals Member must stop using the HakuDeals Site or HakuDeals Services.

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